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FAQ

Questions, answered.

Everything sellers usually ask before moving their shipping to FleetraShip. Still unsure? Our team replies to every enquiry directly.

General

FleetraShip is a comprehensive logistics shipping aggregator that connects businesses with multiple courier partners — letting you compare rates, track shipments and manage all shipping from one centralised dashboard.

We integrate with multiple courier partners and your eCommerce platform. Add your shipments, compare rates across carriers, select the best option, generate labels and track packages in real time — all from one unified platform.

Any registered business, online seller or eCommerce merchant shipping within India. Whether you dispatch ten orders a month or ten thousand, onboarding is the same straightforward digital process with support available at every step.

Yes. All shipments processed through FleetraShip are insured and handled under maximum security protocols. In the rare event of loss or damage, our claims management process ensures quick resolution and compensation per policy terms.

Carriers & Coverage

We partner with leading courier services including Shadowfax, Delhivery, DTDC, Blue Dart and many more courier partners across India — giving you access to over 29,000 pin codes spanning all 36 states and union territories.

FleetraShip connects you to over 29,000 pin codes across India, reaching even the most remote corners. Our multi-carrier network ensures reliable delivery to urban and rural destinations, with transparent serviceability checks before booking.

No. FleetraShip currently operates within India only, covering domestic surface, air and express movements across all states and union territories.

Yes. Every booking shows the available carriers with their rate, expected transit time and serviceability, and you decide which one to use. You can also set default preferences so routine orders are assigned automatically.

Pricing & Payments

Pricing is flexible and based on your shipping volume and requirements — transparent, with no hidden fees, starting from ₹24 per shipment. Contact our sales team for enterprise plans and volume-based discounts.

Charges are based on package weight, dimensions, destination pin code, delivery speed and carrier selection. The platform automatically fetches live rates from every integrated partner so you can choose the most cost-effective option.

By letting you compare rates from multiple carriers in real time, applying bulk-negotiated pricing, optimising route selection and eliminating manual processing errors. Our starting rate is just ₹24 per shipment.

You choose the cycle: D+7 free of charge, D+5 with a 0.99% deduction, or D+2 superfast with a 1.49% deduction. Cycles are counted from successful delivery and paid directly to your registered bank account. See Quick COD for full details.

Integration & Support

FleetraShip offers seamless integration with popular eCommerce platforms through our REST API and pre-built plugins. Our technical team guides you through the process with full documentation and hands-on assistance.

We share the exact weight information received from the courier partner with you, including images where provided. If the reading is incorrect, our team raises and follows up the dispute with the carrier on your behalf.

Round-the-clock customer support, dedicated technical help for API and plugin integration, and active management of weight discrepancies and NDR escalations. See our Support page for the full scope.

Ship smarter, starting today.

Join 12,000+ businesses moving parcels across 29,000+ pin codes with FleetraShip.

Get Started Call +91 96360 20811